Privacy Policy

Introduction

This privacy notice applies to Rudy Ebanks Consultant and our interactions with you. It sets out how we collect, use, and protect your personal information when you visit our website, book an advisory call, or engage with our services. If you do not agree with these terms, please do not access the website or our services.

For any questions regarding our privacy practices, please contact us at hello@rudyebanks.com

What Data Do We Collect About you

・Customer Data: Includes data relating to purchases of services, such as your name, billing address, delivery address, email address, and phone number.
・User Data: Data about how you use our website and online services (e.g., course progress or community interactions).
・Technical Data: Includes your IP address, browser type, session length, and page views, collected via our analytics tracking system.
・Marketing Data: Includes your preferences in receiving marketing from us and your communication preferences.

Third Parties & Integrated Services

• To provide a seamless advisory experience, we integrate with several third-party providers. We do not sell your data; we only share it with these providers to facilitate our services:

・Scheduling: Google Calendar (Appointment Scheduling)
・Payments: Stripe / PayPal 

・Meetings: Zoom / Google Meet 

・Email & Marketing: Sendgrid / MailChimp / Zapier 

・Platform Hosting: Zenler (Our technical data processor)

International Transfers

As we use global service providers (like Google and Stripe), your data may be transferred outside the EEA. We ensure that these providers adhere to high standards of data protection, such as the EU-US Data Privacy Framework or standard contractual clauses.

Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements (typically 6 years for tax purposes).

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

・Request access to your personal data.
・Request correction or erasure of your personal data.
・Object to or restrict the processing of your data.
・Request the transfer of your personal data.
・Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at hello@rudyebanks.com

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

・Request access to your personal data.
・Request correction or erasure of your personal data.
・Object to or restrict the processing of your data.
・Request the transfer of your personal data.
・Withdraw consent at any time.

If you wish to exercise any of these rights, please contact us at hello@rudyebanks.com